Admission Process at Addiction & Mental Health Treatment Centre

Taking the decision to seek treatment is the first step towards recovery. However, going for treatment in an international location can be stressful. Here, in an attempt to simplify the process, we have listed the main points of the admission process, to enable you to understand what we expect from you as a patient and what you can expect from us.

Step 1: Initial Phone Call

You can call our 24×7 helpline 9289086193. Trust us, we know how to take care of those who need our help.

Step 2: Phone Assessment

After the initial distress and guidance call, one of our counsellors will call you to help understand your personal, medical and mental/substance abuse history in greater detail.
This call will help our therapists begin to develop a suitable and customized treatment plan that caters to your unique requirements.

Step 3: Health Check Up

We advise you to disclose any medical conditions at the outset of our discussion. Further, we suggest that you submit all current medical reports in advance of your arrival to allow our staff enough time to prepare for your stay.
We recommend that you get the RTPCR test done and submit the negative report (not older than 72 hours) in advance of your arrival at the facility for safety reasons.
When you arrive at Athena, a comprehensive health check up will be conducted at the facility.

Step 4: Arrival at Athena

What to Pack

There are certain items you should ensure that you bring to Athena with you. These include:

At least a month’s supply of all prescribed medicines
Contact details of your physician and key individuals
Gym clothes
Regular clothes (1 week’s worth)
Winter wear, if arriving during winter (2 sets)
Swimwear
Extra money to purchase items like snacks, additional toiletries, etc
Walking and running shoes
Casual flip flops/sandals
Small bag for day trips

Optional items that the patient can bring include:

Sunscreen
Sunglasses
Books
Photographs

Please note that our staff will need to confirm that no objectionable items like drugs, alcohol or weapons are being carried.

Airport Transfers

Our staff will greet you at the airport and accompany you on the short 30-minute drive to our facility. We offer chauffeur-driven luxury cars for these transfers.

Point Pick-ups

If you are arriving by the metro or want a pick up scheduled from somewhere else, then speak with our Admission Consultants. They will make the necessary arrangements.

Upon Reaching Athena

Once you reach the facility, our attentive Clinical Concierge staff welcomes you and helps you get settled in.

Step 5: Treatment Schedule

Recovery Plan

We provide a weekly treatment schedule to our patients. This is a well-rounded and comprehensive approach to recovery which encompasses the entire body and mind to increase chances of long-term health and recovery.

Each program includes the following:

Patient Role

While we promise to take the best possible care of you, you need to help us to do that. You can do this by the following:

Being honest about your symptoms, feelings and conditions
Adhering implicitly to the treatment plan curated for you
Following all house rules and regulations
Sharing your experience with our staff

Payment

Full payment is due when the patient arrives at Athena. Our Admissions Consultant can help you make the payments through debit card, credit card, or online transfer. If there is another preferred mode of payment, feel free to talk with our Admissions Consultant.