Arrival and Intake Process

Once the patient arrives at the facility on the previously agreed date, the first thing they do is make a Safe Call to their loved ones telling them that they have arrived safely.

Medical Assessment

Irrespective of the time the patient arrives at the facility, they need to undergo a physical assessment, in which their vitals like blood pressure, weight, and oxygen saturation, are noted. This assessment helps the staff to understand the patient’s overall health and to identify any potential medical concerns.

Belongings Check

After the medical assessment, the patient’s belongings are checked for the presence of any drugs. This is done to ensure the safety of the patient and other clients in the facility. Any drugs that are found are confiscated and disposed of safely.

Medication Management

If the patient is carrying any medicines prescribed by their doctors, like for hypertension or thyroid, they hand these over to the staff. It would be the duty of the staff to give the medicines to the patients on a timely basis from now onwards.

Consent Forms

Post the physical assessment, the patient fills in the consent forms, which would include treatment and financial consent forms. These forms are important to ensure that the patient is informed about the treatment process and that they agree to receive treatment.

Introduction to Team

Post the completion of the paper formalities, the client is introduced to their Case Manager. The Case Manager is the primary contact person for the client during their stay in the facility. They are responsible for developing and implementing the client’s treatment plan, as well as providing support and guidance.

Facility Tour

The Case Manager gives the client a tour of the facility while explaining the treatment protocol to them. They also hand over the daily activity schedule, daily utility hamper, and a brochure of Athena, for the client’s reference.

Nursing and Psychiatric Assessment

After answering all the queries of the client, the Case Manager would schedule a nursing and psychiatric assessment with the client. These assessments help the staff to understand the client’s mental and emotional health, as well as any co-occurring disorders.

The arrival and intake process is an important step in the recovery journey. It is a time for the client to get to know the facility and the staff and to learn about the treatment process. It is also a time for the staff to assess the client’s needs and develop a personalized treatment plan.